DHgate Order Delivery Tracking

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DHgate Customer Service

CITY	Beijing
Telephone	+86-10-82025922
Email Address	[email protected]
Location / Head Office	8F Bldg A, U-Center 28 Chengfu Road Haidian District, China

Main Company Website Link: https://www.dhgate.com/

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DHgate Order Transport China

This company, which was established in 2004, is a cross-border B2B e-commerce online transaction and service platform with its headquarters in China and branch offices in various parts of North America, Latin America, Europe, and other regions. It is the largest platform in the US market and serves as a global one-stop trade and service platform for small and medium retailers. The organization provides comprehensive services to small and medium-sized businesses (SMEs) in the cross-border e-commerce sector, focusing on the small B2B sector. 

Chinese manufacturers can connect with the global market thanks to these services, which include store operation, traffic marketing, warehousing and logistics, payment and finance, customer service, risk management, customs inspection and remittance, and business training. The organization also provides SMEs with advertising services and business support, such as import and export agency services, to facilitate trade. Vinnie, a devoted customer since 2008, emphasized their goal of making online shopping simple, effective, and attractive by offering attractive incentives for purchases. 

The name of the organization was propelled by the Chinese city of Dunhuang, a critical stop on the old Silk Street that associated the east toward the west. The group’s goal is to restore the Silk Road through the Internet and establish itself as the global trade hub online. For the past 18 years, they have pursued the same mission and primary goals: to support entrepreneurial dreams and encourage global trade. Their vision is to enable everybody to engage with worldwide exchange. 

The group’s structure is driven by two engines and has several important parts. The first is the best cross-border B2B e-commerce online transaction service platform in the world. The second is a social commerce platform with one location. They also have a wholesale shopping platform, a cross-border financial payment platform, and a smart logistics SaaS platform.

Services

Store Operation

The company offers services to help SMEs establish and manage their online presence effectively. They assist in setting up storefronts, enhancing product listings, and implementing store management best practices. By leveraging their expertise, SMEs can improve visibility and attract more customers efficiently. Their comprehensive support helps businesses streamline operations and boost overall sales performance. These services enable SMEs to achieve better results in the competitive online marketplace.

Traffic Marketing

The company offers comprehensive traffic marketing services to drive traffic and increase sales. These efforts help small and medium-sized businesses reach a larger audience, raise brand awareness, and generate more leads and sales.

Warehousing and Logistics

Effective logistics and warehousing are crucial for cross-border trade companies to succeed globally. The company offers custom solutions to ensure SMEs’ products are stored, handled, and shipped carefully. By partnering with reliable logistics providers, they guarantee seamless and timely deliveries for businesses. These tailored services help businesses maintain a competitive edge in the global market. The company’s dependable logistics support enables problem-free, on-time deliveries for SMEs.

Payment and Finance

Small and medium-sized businesses (SMEs) may have trouble navigating the complexities of international transactions. By providing a variety of finance and payment services, the organization makes this process easier. These incorporate secure installment passages, money trade, and funding choices that help business development. 

Business Training

Understanding international e-commerce complexities is essential for global market success in business. The group offers programs equipping SMEs with the necessary knowledge and skills for success. Training sessions cover effective sales strategies, regulatory compliance, and market entry strategies. These programs help businesses navigate challenges and seize new global market opportunities. SMEs gain vital insights to thrive in the competitive landscape of international e-commerce.